At Fantastikole Entertainment LLC, we want you to be satisfied with your Continuity Log subscription. If you are not happy with the Service, you may request a refund within 30 days of your purchase date.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for all new subscriptions. If you cancel within 30 days of your initial purchase, you are eligible for a full refund of the amount paid for that billing period.
How to Request a Refund
Refunds are processed by our payment provider, Paddle. To request a refund, please visit paddle.net or contact our support team at support@continuitylog.com. Include the email address associated with your account and the reason for your refund request.
Refund Timing
Approved refunds are typically processed within 5–10 business days and will be returned to the original payment method. The exact timing may vary depending on your payment provider or bank.
Cancellations After the Refund Period
You may cancel your subscription at any time. After the 30-day refund period, cancellation stops future billing. You will continue to have access to the Service until the end of your current paid billing period.
Abuse
We reserve the right to deny refund requests if we determine there is evidence of abuse, fraud, or repeated refund requests. We may also suspend accounts in cases of abuse.
Contact Us
If you have any questions about this Refund Policy, please contact us at support@continuitylog.com.