This Privacy Notice describes how Fantastikole Entertainment LLC (“we”, “us”, “our”), operating the Continuity Log service, collects, uses, stores, and shares personal data. We act as the data controller for the personal data described in this notice.
1. Personal Data We Collect
We collect the following categories of personal data:
- Account data: name, email address, and authentication credentials used to create and access your account.
- Usage data: interactions with the Service, feature usage, log data, and device or browser identifiers such as IP address.
- User content: screenplay PDFs and files you upload, and the reports generated from them, which may contain names and other information about third parties included in your scripts.
- Support data: messages and communications you send to our support team.
- Payment data: payment-related information is processed by our Merchant of Record, Paddle.com, on our behalf. We do not store full payment card details.
2. Purposes and Legal Basis
We use personal data for the following purposes:
- Providing the Service: to create and manage your account, process your uploads, and generate continuity reports. (Legal basis: contract performance)
- Billing and subscriptions: to process payments, renewals, and account changes via Paddle. (Legal basis: contract performance)
- Security and fraud prevention: to protect accounts and detect abuse. (Legal basis: legitimate interest)
- Customer support: to respond to your inquiries and resolve issues. (Legal basis: contract performance / legitimate interest)
- Product improvement: to understand usage and improve features. We use aggregated or anonymized data where possible. (Legal basis: legitimate interest)
- Marketing: only where you have provided consent, such as opting in to product updates. (Legal basis: consent)
3. Data Sharing and Recipients
We share personal data only when necessary and with the following categories of recipients:
- Service providers: hosting, analytics, authentication, and customer support tools that process data on our behalf under contract.
- Merchant of Record: Paddle.com acts as the Merchant of Record for all sales, handling payment processing, subscription management, tax compliance, and invoicing.
- Professional advisers: legal, accounting, and compliance professionals when necessary.
- Authorities: when required by law, court order, or to protect our rights.
4. Data Retention
We retain personal data for as long as necessary to provide the Service, fulfill the purposes described in this notice, and comply with legal obligations. When data is no longer needed, we delete or anonymize it. You may request deletion of your account and uploaded content at any time.
5. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or port your personal data, and to object to or withdraw consent for certain processing. To exercise your rights, contact us at privacy@continuitylog.com. We will respond within one month of receiving a verifiable request.
6. Security
We implement appropriate technical and organizational measures to protect personal data, including encryption in transit, access controls, and secure authentication. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Cookies and Similar Technologies
We use essential cookies to operate the Service and authenticate users. We may also use analytics cookies to understand how the Service is used. You can manage cookie preferences through your browser settings.
8. International Transfers
Personal data may be transferred to and processed in countries outside your country of residence, including the United States. We use appropriate safeguards, such as standard contractual clauses, to protect data transferred internationally.
9. Children
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. We will post the revised notice with a new effective date. Please review it periodically.
11. Contact Us
If you have questions or concerns about this Privacy Notice or our data practices, please contact us at privacy@continuitylog.com.